Shipping Policy

Packed with care. Sent on its way.
Last Updated: 3/29/26

Every order that leaves Tamarack Creek Co. is packed by hand, with the same care we put into making it.

1. PROCESSING TIMES

Orders are typically prepared and shipped within: 3 to 5 business days

During busy seasons, releases, or custom orders, processing times may be a bit longer. We appreciate your patience—it means we’re doing things the right way, not the fast way.

2. SHIPPING METHODS

We ship through trusted carriers such as:

USPS
UPS
Other regional carriers when appropriate

Shipping options and rates are calculated at checkout.

3. DELIVERY TIMES

Delivery time depends on your location and the carrier.

Once your order is on the road, it’s in the hands of the carrier—but we’re always here to help if something seems off.

4. SHIPPING ACCURACY

Please double-check your shipping address before placing your order.

We are not responsible for:

Incorrect or incomplete addresses
Packages delivered to the wrong location due to customer error

If you notice a mistake, contact us right away—we’ll do our best to catch it before it ships.

5. LOST OR DELAYED PACKAGES

Once a package leaves our hands:

We cannot guarantee delivery times
Delays may occur due to weather, carrier issues, or seasonal demand

If your package is significantly delayed or appears lost, reach out and we’ll help you track it down.

6. DAMAGED IN TRANSIT

We take care in packaging, but sometimes the road is rough.

If your order arrives damaged:

Contact us within 7 days of delivery
Include photos of the item and packaging

We will work with you to replace or refund the item when appropriate.

7. LOCAL & MARKET PICKUP

Live local? Let us know! We are happy to arrange local or market pick-up!

Details will be provided upon request.

8. A FINAL NOTE

We’re not a warehouse—we’re a workshop.

Every package is packed with intention, and every order matters to us.

9. CONTACT

Questions about shipping?

Tamarack Creek Co.
TamarackCreekCo@gmail.com

From our hands to your home—sending a little piece of the woods your way.